QuickBooks is an advanced accounting software with effective tools and continuous technical support of 24*7. It has a vast reach within small to middle-sized businesses, thanks to its never-ending innovation and a simple user interface. However, even in such a perfect automate software, error messages like QuickBooks Outlook cannot communicate with the company file can create havoc in a user’s hectic schedule. So let’s talk about it in detail and get some possible solutions.
On a different note, if you feel like that you may require external assistance to remove the QuickBooks cannot communicate with the company file error message, call on the toll-free number 844-932-1139 and get on-the-line assistance immediately
What is QuickBooks can’t access company file error?
The QuickBooks company file communication error comes up on the screen when the user tries to open the company file in the multi-user mode. The error message reads that it appears that the QuickBooks software on the computer is set up to allow shared access to the company file, but the QuickBooks software on your computer is unable to communicate with it.
Why QuickBooks won’t open company file?
Below are mentioned the reasons behind the problem.
- The network data file is either corrupted or damaged due to malware infestation.
- The database server manager is not running.
- The company file folder does not have the sharing access permissions required to host and share the file with other workstations.
- The QuickBooks Desktop is not updated.
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What are the solutions to resolve the error message QuickBooks cannot communicate with the company file?
Below are mentioned the steps to fix the QuickBooks unable to connect with company file error.
Solution- 1
- Navigate to the folder containing QuickBooks company file and open it.
- Now locate the corresponding network file with extension .ND.
- Right-click on the .ND file and select Rename option.
- Add .WBC at the end of the file name and press Enter.
Solution- 2
- Press the Windows key on your keyboard to open the Start menu.
- Type QuickBooks Database Server Manager and press Enter.
- Click on Add Folder, and select Browse Folder.
- Select the folder where your company file is stored and click on OK.
- Click Scan and then re-open your company file.
Here comes the end of this blog on QuickBooks cannot communicate with the company file error message. We hope that you find the answer to your every query or problem in this written piece. However, if you still can’t budge the issue, call on the helpline number 844-932-1139 and get immediate live support.