QuickBooks multi-user permits numerous users to work on the same company file. To achieve this, every user must have a license on their individual workstations. QuickBooks multi-user mode not working is a standard issue that occurs when workstations try to launch a company file. Sometimes, an error might not get displayed, and QuickBooks can keep opening in single-user mode. This blog will show you the essential steps you can undertake to fix this issue.
You can also get connected with the professional team of QuickBooks at 1.800.579.0391 to fix this issue professionally.
Causes Of QuickBooks Multi-User Not Synching
There are a host of reasons that can lead to this issue. Knowing the causes can help you resolve this issue effectively. You should be quick to identify the reasons for this issue.. Go through the points given below:
- DNS settings are corrupt or wrong.
- QuickBooks Database Server Manager can’t access your company file.
- Your server computer does not have QuickBooks installed.
- Incorrect hosting settings of QuickBooks on the server that is hosting the company file.
With the reasons discussed, you can now go to the following section that’ll cover the solutions involved.
Solutions For QuickBooks Keeps Opening In Single User Mode
There’s no best solution to fix this issue once and for all. It all depends on the reason for your problem. Implementing a solution as per the cause of your problem can fix this issue quickly. Go through the steps explained below.
Solution 1: Change Windows Firewall Settings
Windows Firewall should work in favor of the application, and you should configure the settings in that way. Follow the measures explained below:
- Open Control Panel from the Windows start button.
- Now, search for Windows Firewall and click on Enter.
- Click on Allow An App Through Windows Firewall.
- Hit Change Settings and tick the box in Public List.
- Click on OK and choose Public for the application.
- Now, run QuickBooks in multi-user mode.
If these measures don’t fix your issue, you can go to the next solution that is explained below.
Read Also – QuickBooks Running Slow
Solution 2: Rename .TLG And .ND File
.ND and .TLG are the network data and transaction log files in QuickBooks. These files allow QuickBooks to open and connect with the open company file. If these files are damaged, it can lead to this issue. It’s best you rename them to fix this issue once and for all. Follow the measures explained below:
- Open QuickBooks company file.
- On the home page, press the F2 key.
- Product Information window shows up. In File Information, you’ll find the location of the company file. Now, right-click on the files to rename them.
Conclusion
QuickBooks multi-user mode not working is an easy to fix issue provided you know the proper steps to implement. Make sure to execute the steps with perfection. Read the causes and execute the measures accordingly.
If you want expert technical assistance, you can contact the professional team of QuickBooks at 1.800.579.0391.
